899bt Terms and Conditions

By accessing the 899bt platform or using any of its services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using 899bt.

These Terms & Conditions constitute a legal agreement between 899bt and its users. 899bt reserves the right to amend these terms at any time, and continued use of the platform following any changes will be considered acceptance of the updated terms.

The following eligibility requirements must be met to use 899bt's services:

• Must be at least 18 years of age
• Online gaming must not be legally prohibited in your region of residence.
• All information provided must be true and accurate
• Each individual may operate only one account.
• You must play under your own name and using your own funds.

Registration at 899bt is completely free. You must provide accurate and complete information at the time of registration. Providing false or incorrect information may result in account termination and forfeiture of any deposited funds.

Information required for registration:

• Full name (as shown on national ID)
• Correct date of birth
• Active mobile number
• Valid email address
• Current address

As part of the KYC (Know Your Customer) process, 899bt may request the following documents:

• Copy of National ID card or passport
• Driving license (where applicable)
• Verification screenshot of mobile banking account
• Utility bill or bank statement as proof of address

899bt currently accepts deposits via the most popular mobile banking methods available in Bangladesh. Each deposit is generally credited to your account instantly.

Important Payment Terms at 899bt:

• All deposits must be sent from your own mobile banking account — transfers from third-party accounts are not permitted
• Keep a record of the correct reference number for every transaction
• If a deposit does not appear in your account for any reason, contact support within 24 hours.
• If you are charged multiple times due to a system error, 899bt will issue a full refund
• 899bt reserves the right to report any suspected money laundering or suspicious transactions to the relevant authorities

Withdrawing your winnings at 899bt is simple and fast. Withdrawal requests are typically processed within 15 minutes to 24 hours. However, KYC verification must be completed before your first withdrawal.

• A minimum balance of BDT 500 is required to make a withdrawal.
• Withdrawals can only be made to your own registered mobile banking account.
• Daily maximum withdrawal limit is determined by account level
• The applicable wagering requirement must be met before bonus funds can be withdrawn
• Withdrawals may be delayed while verification is in progress
• 899bt reserves the right to suspend withdrawals in cases of suspicious activity

899bt offers a range of bonuses — welcome bonuses, reload bonuses, cashback, and seasonal promotions. Each bonus has its own terms, which are detailed in the respective offer description.

General terms applicable to all bonuses:

• The applicable wagering requirement must be met before each bonus can be used
• Multiple bonus claims from the same IP address, device, or household are not permitted.
• Bonuses may only be used on games approved by 899bt
• Bonuses have an expiry date — any unused bonus will be cancelled once it expires
• Withdrawing before meeting promotional requirements will result in the bonus being cancelled
• 899bt reserves the right to modify or cancel any bonus offer at any time.

All games on 899bt are powered by internationally certified RNG (Random Number Generator) technology and are regularly audited by independent third parties. The outcome of every round is entirely random and never predetermined.

• If a technical error occurs affecting the outcome of a game, 899bt reserves the right to void that round.
• If a game is cancelled due to a network disconnection, the full stake will be refunded
• The rules for each game are detailed in that game's individual description.
• In Live Casino, the dealer's decision is considered final
• The use of software or bots to gain any technical advantage is strictly prohibited.

The following activities are strictly prohibited on the 899bt platform and will result in immediate account closure:

• Money laundering or suspicious financial activity
• Opening multiple accounts or using another person's account
• Using bots, scripts, or automation tools for advantage play
• Attempting to hack or crack the game software
• Fraudulent collaboration with other users
• Exploiting platform bugs or errors to gain an unfair advantage
• Opening an account under a false identity or using another person's details
• Making deposits using another person's Mobile Banking or Nagad account

899bt reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Violation of any provision of these Terms & Conditions
• Providing false or incomplete information
• Fraudulent activity or bonus abuse
• Failure or refusal of KYC verification
• Long-inactive accounts (over 12 months)
• Self-exclusion at the user's own request

If you wish to voluntarily close your account, please contact the support team. Any valid balance will be verified and paid out accordingly.

899bt believes gaming should be a source of entertainment — never a source of problems. That is why we place the highest importance on responsible gaming.

Benefits 899bt offers to its players:

• Deposit Limits — Set your daily, weekly, or monthly deposit limit
• Loss Limit — Your game automatically stops when losses reach a set amount
• Session Limit — Set a time limit for each gaming session
• Self-Exclusion — Temporarily suspend your account for a set period
• Reality Check — Get notifications about your gaming time and spending at set intervals

899bt places the highest priority on protecting users' personal information. Data we collect is used solely for service delivery, identity verification, and security purposes.

• Your data is never sold to third parties.
• Payment information is secured with SSL encryption
• Information may be shared with authorities where required by legal obligation.
• You have the right to request correction or deletion of your personal data.

To learn more, visit our Privacy Policy Read.

If a complaint or dispute arises, please follow the steps below:

• Step 1: Contact our support team first via live chat or email
• Step 2: The support team will provide an initial response within 48 hours
• Step 3: For complex matters, the compliance team will resolve the issue within 7 business days.
• Step 4: If the resolution is unsatisfactory, you may seek assistance from a third-party mediator

In all dispute cases, 899bt's system logs and records shall serve as the authoritative source of evidence.

899bt reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Users will be notified of significant changes via their registered email or SMS.

• Amended terms take effect from the date they are published
• Continued use of the platform after any changes constitutes acceptance of the updated terms
• Archived copies of previous terms may be provided upon request

For any questions regarding these Terms & Conditions, please contact our support team.